How can we help?

Choose the finish, chain length and personal details shown on the product page. Birthstones are produced in the order selected, and names or dates are made exactly as entered.

Yes. Review every finish, stone, name, date and chain length before adding the piece to your bag. Your submitted selections are saved with the order.

Most U.S. orders are estimated to arrive within 7–15 business days after the order is placed. Delivery dates are estimates and can occasionally be affected by carrier, customs, weather or peak-season delays.

Yes. Complimentary standard shipping is available for U.S. orders. A tracking link is emailed after dispatch.

Because personalized pieces are made from the details submitted with the order, they are final sale unless they arrive damaged, defective or different from the submitted personalization.

Contact us within 7 days of delivery with your order number and clear photos. After review, an approved claim will be resolved with a replacement or refund.

Contact us as soon as possible. We will try to help, but changes or cancellations cannot be guaranteed after an order has entered production or fulfillment.

Yes. For designs with multiple stones, select them in the exact left-to-right order you want them worn.

Keep it dry, avoid perfume and harsh chemicals, wipe it gently after wear and store it separately in a dry pouch or box. Follow any additional care instructions on the product page.

Yes. Use the recipient's delivery address at checkout and add an optional gift note on the product page.